What happens if I forget my username or password?
If you cannot remember your login information, click HERE and we will send that information to you to the email address you signed up with.

Can I pause my exam, and come back to it later?
Yes. An exam can be paused at any time for later use. When you are ready to continue your exam, simply go into exam history, select your paused exam , and continue on.

Can I review the exams that I take?
Yes. You can open and review any of your exams in your exam history. Just as you were taking the exam, you can open your exam and view the answers you selected, and whether you got them right or wrong.

Do I only get to take one exam with my purchase?
No. Once you purchase your course, you will be able to take an exam one more time. If you are unsuccessful after taking your second exam, then you will be required to purchase another online training program.

Does your site keep track of my score?
Yes. Our site keeps track of every exam you take, the answers that you select, and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.

Can I share my account with my friend?
No. Your purchase is limited to single user access. For security reasons, your course purchase may include a question limit to protect us from password sharing.

After I purchase, do you send me a CD?
No, all of our content and exam taking process is online. Once you purchase your course online, you can take your practice exams from any computer that has internet access.

How do I get help?
You can obtain help by using the support link on the menu, and sending a support request to us.

Download our Corporate Login "How-To" Guide for More Information